Precious Garcia

About

Getting to know me Hi There! Precious Here! I’m Proactive, Adaptable, Reliable, Workaholic, Used to work on a fast paced industry, who always love to took the ownership of the job. To manage and reduced the workflows of the company/businesses internationally. Highly experienced and results-driven professional with 8+ years of experience in BPO operations, B2C Collections, customer account management, and financial services, complemented by a strong background in bookkeeping, administrative management, recruitment, and team leadership. Demonstrates expertise in accounts receivable and payable, payment reconciliation, invoicing, expense monitoring, financial recordkeeping, collections strategies, payment negotiations, and account resolution. Proven ability to manage end-to-end operational processes, maintain accurate financial documentation, monitor key performance indicators (KPIs), resolve complex customer concerns, and drive team performance while ensuring compliance, confidentiality, and service quality. Skilled in CRM systems, business process optimization, stakeholder communication, and remote operations. Recognized for strong analytical thinking, attention to detail, sound judgment, and a proactive approach to improving efficiency, strengthening customer relationships, and supporting organizational goals.

Professional details

Job title

B2C Collections Specialist BPO Customer Service Representative (CSR) Team Leader – B2C Collections Recruitment Specialist / Talent Acquisition Specialist Bookkeeper Finance Expert Administrative Staff / Administrative Assistant Virtual Assistant (VA) Private Secretary / Executive Assistant Appointment Setter / Outbound Caller Data Administrator / CRM Administrator Digital Marketing Specialist Media Buyer / Facebook Ads Specialist Video Editor / Social Media Content Editor Real Estate Management Assistant Real Estate Acquisition Manager Sales Consultant / High-Ticket Sales Representative Customer Support Specialist McDonald’s Service Crew Sports Analyst (Project-Based)

Job category

Finance

Experience level

Lead

Contract type

Full-time

Work modes

Remote

Current location

Paris, Australia,WFH, Philippines

Open to relocation

Yes

Expected salary

A$200,000 per year