Position: Senior Account Manager – ANZ
Location: Australia (Remote)
We are looking for an experienced Senior Account Manager to drive business growth and
manage strategic customer relationships across Australia and New Zealand (ANZ).
This role combines new business development with account management, offering the opportunity to work with enterprise clients and growing businesses across a range of industries. You will be responsible for the full sales cycle, from identifying opportunities and developing client relationships to negotiating contracts, driving account growth, and ensuring long-term customer success.
What You'll Be Doing
- Drive new business development by identifying target accounts, generating leads, and converting opportunities into long-term customers.
- Manage the full sales cycle, including needs analysis, solution presentations, commercial negotiations, and contract closure.
- Build and maintain a healthy sales pipeline, with accurate forecasting and disciplined funnel management.
- Manage a portfolio of key accounts, driving customer retention, renewals, and revenue growth.
- Identify upselling and cross-selling opportunities by understanding customers' evolving business needs.
- Build trusted relationships with senior stakeholders and decision-makers across enterprise clients.
- Lead customer onboarding, business reviews, and account planning to strengthen engagement and demonstrate value.
- Take ownership of customer concerns and escalations, working closely with internal teams to deliver effective solutions.
About You
- 8+ years of B2B sales experience, ideally in enterprise software, SaaS, technology solutions, or other complex B2B offerings.
- Proven experience managing strategic accounts and navigating complex sales cycles involving multiple stakeholders.
- Demonstrated success in new business development, account expansion, and revenue growth.
- Strong commercial acumen, negotiation skills, and the ability to engage senior decision-makers.
- A proactive, results-driven mindset with a strong sense of ownership and urgency.