- Join a global leader in sustainable packaging with strong career growth.
- Work with a global MNC in a remote working set up.
The organisation is a globally recognised provider of sustainable packaging solutions, helping businesses across e-commerce, logistics and industrial sectors reduce their environmental impact through innovative paper-based packaging systems. With a strong international presence and a reputation for product innovation, they offer employees the opportunity to work in a growth-focused environment where sustainability, customer partnerships and career development are at the forefront.
Job Description
- Provide technical support, troubleshooting and servicing of packaging equipment across customer and distributor sites.
- Develop strong relationships with distributors and end users, delivering product training and ongoing support.
- Conduct site visits, installations and product trials to ensure customers maximise the value of their packaging systems.
- Identify opportunities to grow existing accounts and increase product adoption within the customer base.
- Maintain accurate CRM records, monitor equipment performance and manage spare parts availability.
- Collaborate with internal and external stakeholders to deliver customised packaging projects and achieve business growth objectives.
- Previous experience in account management, customer service, technical support or business development within industrial, manufacturing, engineering, packaging or related sectors.
- Mechanically minded with strong problem-solving skills and the ability to troubleshoot technical equipment issues.
- Excellent communication and relationship-building skills, with confidence engaging customers, distributors and stakeholders at all levels.
- Self-motivated and organised, with the ability to manage a territory, prioritise site visits and work autonomously.
- Commercially aware with a proactive approach to identifying opportunities to grow existing customer accounts.
- Holds a valid driver's licence and is comfortable travelling regularly to customer and distributor sites.
- Annual base salary between $75,000 and $80,000 AUD + Super annuation.
- Car allowance upto 18,000 AUD Per annum.
- Bonus incentives based on performance.
- Flexible remote/ home office working set up