Account Manager

Account Manager – SaaS | Logistics Tech

📍 Remote – Open to candidates anywhere in Australia

💰 $130,000 base + super | $195,000 OTE (uncapped)

The Company

A fast-growing, well-funded SaaS business operating in a large and rapidly digitalising global logistics sector. With strong backing and an expanding customer base, this company is redefining how major industry players deliver digital experiences to their clients. Their platform is genuinely loved by customers — retention and NPS metrics reflect it.

This is an opportunity to join a business at an inflection point, where your individual contribution will have a direct and visible impact on growth.

The Role

As Account Manager, you'll own a portfolio of existing customers — managing renewals, driving upsell and expansion, and acting as a trusted strategic advisor. This is a full-cycle AM role: you'll run the complete sales motion within your book of business, from identifying growth opportunities through to close.

You'll also play a meaningful role in shaping how the AM function is built as the business scales in the ANZ market.

Day to day, you'll be:

• Managing contract renewals and driving net revenue retention across your portfolio
• Identifying and closing upsell and expansion opportunities
• Building relationships with VP and Director-level stakeholders across your accounts
• Leading executive business reviews and success planning conversations
• Delivering product demonstrations and driving platform adoption
• Maintaining accurate pipeline in Salesforce
• Travelling to meet customers in person 1–2 times per quarter

What we're looking for

• 5+ years in Account Management or Sales, ideally within a logistics, supply chain, or SaaS business serving those sectors
• Experience managing a portfolio of 50+ accounts with a structured approach to tiering and prioritisation
• Comfortable running commercial conversations with senior stakeholders
• Confident delivering web-based product demonstrations
• Salesforce proficiency
• Strong communicator — written and verbal
• Experience in a startup or scale-up environment is a plus
• Highly coachable, curious, and hungry to grow

Why this role?

• Fully remote — work from anywhere in Australia
• Uncapped commission with a genuine $195k OTE at plan
• Real equity in how the AM function is built — this isn't a seat-filler role
• Generous parental leave and flexible time off
• Backed by serious capital with a clear growth trajectory