Smoke alarms aren't exciting. Until they are!
SIREN keeps Brisbane homes, rentals and businesses safe and compliant - and we're growing. We're looking for a fantastic Sales Admin Assistant to help keep things running smoothly. If you're organised, great with customers and can handle a busy day without losing your sense of humour, you could be a great fit
About the role
This is a casual, work-from-home role, but you must be based in Brisbane. We’re not considering interstate or overseas remote applications. You’ll also need to have current working rights in Australia.
You'll be the person who makes sure nothing slips through the cracks – enquiries answered, quotes out the door and followed up, customers looked after properly. Haven't used ServiceM8 before? Not a problem! Full training will be provided as part of your onboarding, so you’ll have the support you need to get up and running.
Day to day
- responding to customer enquiries by phone and email
- preparing quotes and chasing them up
- processing orders and keeping records straight
- booking jobs and keeping the team days running smoothly
- liaising with property managers, real estate agencies and homeowners
- invoicing and general admin
- keeping our job management system tidy
- delivering excellent customer service with every interaction
About you
- experience in sales support, admin or customer service
- great on the phone: friendly, clear, professional
- organised, sharp eye for detail
- can confidently manage multiple tasks and priorities
- self-motivated and able to work independently from home
- strong computer skills and is quick to learn new software
- positive, can-do attitude and team player
Highly desirable
- experience with ServiceM8 or similar job management software
- experience in the electrical, trades or property industries
- experience using Microsoft 365 collaboration tools
Why join SIREN?
🏡 work-from-home
⏰ part-time casual hours
🤝 supportive team culture
📈 stable, growing business
❤️ a role where your work makes a difference
Sound like you?
Send us your resume and a brief cover letter on why you're the right fit for the role
