Product Owner

Make an impact with Send

At Send Payments, we’re building something that matters. As the preferred cross-border enterprise payments provider, we’re on a mission to make global transactions seamless, human, and accessible.

Our embedded finance solutions power some of the world’s leading brands, including Woolworths Team Bank, PEXA, Pay.com and BankVic, helping businesses and their customers connect through frictionless, trusted payment experiences.

Everything we do is built on our Strategy House:Purpose: To create globally connected payment solutions that strengthen customer relationships. Vision: To unite companies and customers through seamless experiences that transcend borders. Values:Human First. Customers at the Heart. Own the Outcome. Stronger Together. Raise the Bar.

These values are at the core of how we work, grow, and show up for each other.

In 2024, we were recognised by the Australian Financial Review as one of Australia’s Best Places to Work for our commitment to employee wellbeing and creating a culture where people genuinely thrive.

As we continue to expand globally, we’re looking for people who are curious, driven, and ready to make an impact — people who want to learn, grow, and be part of something bigger.

Why you’ll love this role 

As a Product Owner, you are the engine of our product delivery. You own the product backlog—translating that vision into a clear, prioritized, and actionable path for our engineering teams. You will be the domain expert who ensures our foreign exchange and payment products are built with precision, speed, and strategic alignment.

What’s in it for you

• Flexibility that works: Work from home as the default

• Belonging and celebration: Monthly remote-first events and big EOFY/EOY parties bring the whole company together. Weekly company-wide standups and quarterly Town Halls keep us connected.

• Meaningful perks: ESOP for all, “Me Days” (extra paid leave), birthday gifts, and discounts across health, retail, and lifestyle.

• Support when it matters: Parental leave top-up so you receive your full salary during leave, not just government payments.

• An award-winning culture: Recognised for employee wellness and a genuine focus on belonging.

What you’ll do

• Backlog Ownership: Own, prioritize, and maintain a comprehensive product backlog. You are responsible for ensuring the team is always working on the highest-value tasks.

• Roadmap Translation: Work closely with the Head of Product to elaborate roadmap features into detailed user stories, technical requirements, and clear acceptance criteria.

• Sprint Facilitation: Facilitate sprint planning, refinement, and review sessions. You are the primary point of contact for the development team, providing clarity and making real-time decisions.

• Delivery & Quality: Partner with engineering and external vendors to ensure the timely delivery of high-quality features, managing the release process and thorough documentation.

• Stakeholder Liaison: Act as the bridge between technical teams and business stakeholders (Compliance, Treasury, Sales), ensuring transparent communication on progress and trade-offs.

• Support & Triage: Provide second-line support by triaging production issues, ensuring that critical fixes are prioritized and resolved without losing development momentum.

What you’ll bring

• Experience: At least 3-5 years of experience in product ownership or management, with a proven track record in financial services. Specific experience within Payments or Foreign Exchange (FX) is highly preferred.

• Domain Expertise: A strong understanding of payment processing, digital wallets, or FX workflows is a significant advantage for this role.

• Agile Mastery: Strong proficiency in agile methodologies and a high comfort level with the fast-paced nature of a scale-up environment.

• Analytical skill Set: Solid analytical expertise, with the ability to use data analysis and critical thinking to solve problems and define requirements.

• Proactive AI Adopter: A genuine excitement for the potential of AI. You can demonstrate how you are already using AI tools to improve your work and are hungry to become an expert. 

An inclusive place to grow

We know diverse teams build better solutions. Research shows women and underrepresented groups often hesitate to apply unless they meet 100% of the requirements, but we encourage you to apply even if you meet some. We care about your potential, passion, and perspective, not just what’s on paper.

We’re building something ambitious — and we’d love for you to be part of it.

Apply now and let’s start the conversation.