Customer Service Director - Remote | Flexible Hours

🌟 You’re a people person and love delighting your customers, creating strategies for satisfaction and delivering on your promise! We are seeking those with experience in Customer Experience/Customer Service Management  at a Senior Level, and are looking to pivot their career in a new direction into one where they can leverage their skills & experience in a new way. It’s for someone looking for more flexibility,  control over their time; working remotely and independently.

🌟 We are expanding globally and currently building our reach in Australia.

⚠️ IMPORTANT: You must be a resident / citizen of Australia or New Zealand. International applications and those seeking sponsorship will automatically be disqualified without review. Not suitable for students.

Company Description

Lifestyle Discovery helps individuals grow as confident leaders, successful individuals and business owners. Operating within the Self-leadership and Mindset Development Industry, our practical, supportive, and results-driven programs are designed to build confidence, self-awareness, a positive mindset, enhance leadership impact, and support business growth. We believe that with the right mindset, guidance, and tools, anyone can unlock their full potential.

Role Description

This is a fully remote, independent contracting role. You will be responsible for growing your customer base using various marketing strategies, guiding individuals through personal and professional growth, mentoring, and ensuring excellent customer service. Daily tasks will include:

• Advertising via social media and other platforms to generate customer interest.
• Assessing potential fit for our solutions via structured interviews.
• Training and mentoring online or by phone.
• Support customers through excellent customer service.
• Collaborate with peers for ongoing professional development of self and others.

We seek someone ready to take their next career step and achieve a new level of success!

Experience

• Experience in Customer Service / Customer Experience Management at mid-senior level.

What Makes You A Great Fit

You’re a natural connector — someone who genuinely loves creating meaningful customer experiences and leading with care. You’ve mastered the art of service excellence, strategy, and relationship-building, and now you’re ready to use those skills in a more flexible, purpose-driven way.

Here’s what sets you up for success in this role:

• People-First Leader: You know how to build trust, loyalty, and long-term relationships that turn customers into advocates.
• Customer Experience Expertise: You understand how to deliver exceptional service, streamline processes, and create satisfaction at scale.
• Empathetic Communicator: You connect easily with people, listen deeply, and bring warmth and professionalism to every interaction.
• Independent & Self-Directed: You’re motivated, reliable, and thrive when given the freedom to manage your own time and results.
• Strategic & Solutions-Focused: You can balance heart with strategy — solving challenges and spotting opportunities to add value.
• Purpose-Driven & Growth-Minded: You’re passionate about helping others grow while continuing to evolve yourself.

What's In It For You?

• Flexible Hours & Location  - Enjoy the freedom to create your own schedule, choose the days and hours that suit your lifestyle, and work remotely from anywhere as an independent contractor. 
• Make Meaningful Impact - Empower individuals to create personal, professional and financial success via our award winning programs in self-leadership and mindset development.
• Personal Growth - Access our programs to support your own growth journey.!
• Professional Development - Tap into weekly live virtual  training sessions run by experienced leaders 3-5 times per week.
• Join A Supportive Team - Collaborate with a passionate team of professionals and leaders dedicated to excellence and growth and be supported by a dedicated mentor.
• Performance Based Role - You are rewarded directly for your own effort and results.
• Uncapped Earning Potential - No limits to your financial success! 

If you’re ready to bring your leadership, empathy, and customer-centric mindset into a role that offers freedom, flexibility, and fulfilment — this could be your next great adventure. 

We invite those who are excited by the above, ready to escape the ordinary, make positive career change, and take your success to the next level. Apply Now!