Services Functional Consultant Sr

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally. We're looking for a Senior or Principal Services Functional Consultant to join our Professional Services team. The appointment level will be determined based on your experience, technical expertise, leadership capability, and demonstrated success delivering complex HCM implementations. We are open to candidates located in Australia or New Zealand. In this role, you'll lead customers through every stage of the implementation lifecycle—from discovery and solution design through configuration, testing, deployment and post go-live support. Whether you're an experienced Senior Consultant looking for your next challenge or a seasoned Principal Consultant ready to provide strategic leadership and mentor others, you'll play a key role in delivering exceptional customer outcomes. About The Opportunity The Senior / Principal Services Consultant is responsible for leading the successful implementation of the aPay HCM solution by partnering with customers to understand business requirements, design effective solutions, configure the system, and guide customers through every stage of the implementation lifecycle. Working closely with Project Managers and cross-functional teams, you'll provide implementation expertise, manage customer expectations, identify risks, and ensure successful project delivery. Depending on experience and level, you'll also provide strategic solution leadership, mentor consultants, lead complex implementations, drive best practices, contribute to solution design standards, and act as a subject matter expert across multiple functional areas. What You’ll Get To DoPrincipalProvide Implementation Services To Customers

• Document and validate customer’s business requirements and map to aPay functionality
• Configure the aPay application to meet customer’s business requirements
• Conduct consulting sessions (on the phone and in person) and document with meeting minutes
• Attend internal project meetings and provide status on progress of activities and deliverables
• Provide customers with follow-up consulting and general assistance in areas of expertise
• Develop simple to moderate SQL scripts to extract specific data from the aPay solution
• Be a “go-to” resource for specific functional areas for both internal and external users
• Work with customers to implement aPay Organisational Readiness best practices in preparation for rollout of the aPay solution
• Design and document innovative solutions to solve customers’ business needs
• Guide the configuration of the aPay application to meet customer’s business requirements
• Act as subject matter expert (SME) on strategic implementations
• Lead internal project meetings and provide status on progress of activities and deliverables

Contribute To Internal Implementation Initiatives

• Design and document solutions and contribute to a solutions repository
• Document best practices and share with the Practice
• Lead the subject matter expert (SME) program in multiple areas of expertise (Payroll, Benefits, WFM)
• Regularly participate in internal process improvement initiatives

SeniorProvide Implementation Services to Customers

• Document and validate customer’s business requirements and map to aPay functionality
• Configure the aPay application to meet customer’s business requirements
• Conduct consulting sessions (on the phone and in person) and document with meeting minutes
• Attend internal project meetings and provide status on progress of activities and deliverables
• Provide customers with follow-up consulting and general assistance in areas of expertise
• Develop simple to moderate SQL scripts to extract specific data from the aPay solution
• Be a “go-to” resource for specific functional areas for both internal and external users
• Work with customers to implement aPay Organisational Readiness best practices in preparation for rollout of the aPay solution

Contribute to Internal Implementation Initiatives

• Document solutions and contribute to a solutions repository
• Document best practices and share with the Practice
• Participate in a subject matter expert (SME) program in at least one aPay module (Payroll, Benefits, WFM)

Skills And Experience We Require

• Bachelor's degree or equivalent experience.
• 8+ years' experience in Human Capital Management consulting or implementation.
• 3+ years implementing aPay HCM solutions.
• Experience implementing Australian Payroll, Awards, Union Agreements and EBAs.
• Strong business process mapping experience.
• Experience with organisational change management.
• Strong SQL and relational database knowledge.
• Experience working within SaaS/Cloud HRIS environments.
• Ability to implement multiple aPay HCM modules.
• Excellent consulting, communication and stakeholder management skills.

Additional Experience Expected For Principal-level

• 10+ years' HCM consulting experience.
• Extensive experience leading large or complex implementations.
• Demonstrated ability to mentor consultants and provide implementation leadership.
• Deep expertise across multiple aPay HCM modules.
• Product certification across multiple modules.
• Proven ability to lead solution design, implementation governance and strategic customer engagements.
• Experience supporting presales, solution scoping and estimation.

What’s In It For You Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process