Change Manager / OCM Organisational Change Manager (Subcontractor – CRM / Technology Implementation)

Expression of InterestLocation: Remote / Australia-based preferred 

Type: Contract (ad-hoc project-based work, flexible hours) 

Rate: $500 per day 

About Winston Gray 

Winston Gray Consulting is a boutique business transformation firm helping founder-led and mid-market companies gain clarity, control, and structure as they scale. 

We diagnose, design, and deliver operational improvement that simplifies complexity and drives performance. 

Our Culture & Way of Working 

At Winston Gray, we believe good work starts with trust and curiosity. 

We’re a remote-first, outcomes-driven consultancy built on flexibility, learning, and collaboration. 

You’ll work with a network of experienced professionals who share knowledge openly, celebrate wins, and value craftsmanship in delivery. 

We support continuous learning through exposure to diverse industries, access to Lean Six Sigma and Agile accreditation pathways, and opportunities to grow from specialist to partner. 

In short: you’ll have the freedom to work how and where you perform best, with the backing of a team that’s invested in your professional growth. 

The Role 

As a Winston Gray Change Manager, you’ll take ownership of CRM and workflow implementation projects by guiding clients through the people, process, and adoption journey. You’ll operate as our delivery partner on the ground, translating business workflows into change plans and ensuring every rollout succeeds. 

In some cases, our offshore technical team will build the CRM or workflow solution; in others, the client’s software vendor will. Your focus is the human side of change: ensuring the new system is embraced, embedded, delivers measurable improvement and most importantly, adopted.  

Key Responsibilities 

• Lead end-to-end change-management delivery for CRM / workflow implementations. 
• Partner directly with client stakeholders to understand current-state processes and design adoption strategies. 
• Translate process maps and business flows into clear, actionable change and training plans. 
• Develop and execute communications, engagement, and training activities. 
• Conduct impact assessments and stakeholder analyses to anticipate resistance. 
• Facilitate workshops, feedback sessions, and leadership briefings. 
• Track adoption metrics and provide implementation reporting. 
• Coordinate with Winston Gray’s offshore technical specialists when configuration or workflow builds are required. 

Skills & Experience 

• 2 + years’ experience delivering organisational or technology change. 
• Proven success leading CRM, ERP, process or workflow rollouts. 
• Strong understanding of business process mapping and stakeholder engagement. 
• Familiarity with change frameworks such as ADKAR, Prosci, or Lean Change. 
• Excellent facilitation, communication, and training-delivery skills. 
• Ability to work autonomously within client environments while representing the Winston Gray brand. 

Who You Are 

You’re a structured, empathetic professional who thrives on clarity and ownership. You know how to balance big-picture communication strategy with hands-on delivery. You bring calm, structure, and confidence to transformation projects and you care deeply about making change stick. 

Contract Details 

• $500 per day (flat rate) 
• Remote-first with occasional on-site client visits for workshops or training 
• Typical engagements 4–8 weeks per client project