Support Coordinator - NDIS

At VitalCore Support Services, we believe participants deserve support that’s flexible, outcomes-driven, and truly client-centered. We’re not just another provider — we’re a fast-growing team dedicated to mental health, hospital discharge pathways, housing stability, and high-complexity support needs.

Why Join VitalCore?

We engage Support Coordinators on an Remote Independent Contractor basis, giving you autonomy to build your caseload your way — without KPIs or micromanagement.

Here’s what sets us apart:

• Leverage your existing networks — whether that’s hospital discharge teams, AOD services, NGOs, or housing programs — and bring your own caseload with you.
• Freedom to work when and how you want, without restrictive KPIs.
• A supportive backend team to help you stay compliant, so you can focus on participants.
• A personable culture that values independence but also offers connection when you want it.

About the RoleAs a Support Coordinator, you’ll assist participants to build capacity and achieve their NDIS goals by:

• Taking a holistic view, coordinating services, and maximising plan outcomes.
• Building and maintaining proactive relationships with providers, hospitals, and community-based services.
• Ensuring participants receive value-for-money supports while encouraging self-direction.
• Advocating with mainstream services (housing, health, justice, AOD) to meet obligations.
• Monitoring participant progress, plan spend, and maintaining clear, accurate records.
• Staying up to date with NDIS changes and engaging in continuous learning.

This role is Independent Contractor-based, meaning you manage your own tax, ABN, and insurances.

About You

We’re looking for Support Coordinators who are:

• Proactive, resilient, adaptable, and able to work autonomously.
• Experienced in working with complex mental health, hospital discharge, NGO housing, or AOD-related cases (highly regarded).
• Well-connected within their professional networks and able to bring participants through those relationships.
• Skilled communicators with strong relationship management ability.
• Able to manage compliance requirements while staying participant-focused.

Requirements:

• ABN & relevant insurances (Public Liability + Professional Indemnity).
• Valid NDIS Worker Screening Check.
• Relevant Working With Children Check (state-based).
• Driver’s licence and reliable, insured vehicle.
• Copies of relevant qualifications/certifications.

What You Can Expect

• Application review: Within 7 days of submission.
• Shortlisting & interview: Phone call, then in-person/Zoom interview.
• Onboarding: Contracting and compliance support provided.

• 👉 If you’re ready to align with a provider that gives you flexibility, autonomy, and a genuine financial upside, apply now and let’s talk.