Virtual Assistant

Virtual Assistant (Offshore) – 10–15 Hours Per WeekTwoHearts Recovery & Coordination

$8–$10 USD per hour (approx. $11.20–$14.05 AUD) – Based on experience

About TwoHearts Recovery & Coordination

TwoHearts Recovery & Coordination is a Queensland-based, husband-and-wife run business working in the mental health and psychosocial disability space.

Our work focuses on recovery, connection, and practical support. We assist individuals in building stronger, more independent lives through recovery-focused coordination and community engagement.

As we continue to grow, we are expanding into multiple areas, including:

• Mental health recovery support and coordination services
• Development of structured training programs
• A growing podcast focused on real conversations around mental health
• Community-based initiatives and wellbeing activities
• Content creation, advocacy, and education across social platforms

We are building something meaningful and long-term. We take our work seriously — but not ourselves. We value humour, honesty, initiative, and open communication.

This is not a corporate environment. We move fast, wear multiple hats, and support each other as a team. If you enjoy purpose-driven work and being part of something growing and impactful, you’ll fit in well.

The Role

We are looking for a reliable offshore Virtual Assistant to join our team for 10–15 hours per week.

You must be able to work Australian business hours (Queensland / AEST time zone).

Days and exact hours are flexible within that window.

This is an ongoing role. We require the same dedicated VA — we do not work with agencies that rotate staff.

Key Responsibilities

• Bookkeeping (Xero)
• Social media management
• Keeping internal records up to date
• Booking meetings and managing calendars
• Email management (with the support of AI tools such as ChatGPT)
• Helping with research (training content, podcast topics, community initiatives, and general business needs)
• General administrative support

Must-Haves

• Based offshore
• Clear spoken English and excellent written/spelling skills
• Able to work Australian / Queensland time zones
• Degree in administration, business, communications, or a related field
• Reliable internet and professional home setup
• Organized, proactive, and able to stay on task
• Strong communication skills and not afraid to ask for clarification
• Kind, team-oriented, and culturally aligned
• Comfortable in a small, growing business environment
• Good sense of humour — we joke around a lot

Bonus Points

• Video and podcast editing skills
• Comfortable making English phone calls (using software we provide)

Minimal training required for:

• Xero
• LinkedIn
• Wix
• Canva
• ChatGPT
• Microsoft Office 365

What We Offer

• Flexible hours
• Long-term working relationship
• Supportive, relaxed team culture
• Meaningful work in the mental health space
• Open discussion around pay based on experience and skill level

Additional Benefits (Discretionary – Long-Term Team Members)

For the right long-term team member, we are open to discussing additional support such as:

• Contribution toward private health insurance in your country
• Partial contribution toward internet expenses

Please note:

These benefits are not guaranteed and will be considered at our discretion based on performance, reliability, and long-term commitment to the team.

We value loyalty and consistency, and we’re open to supporting the right person as the role grows.

How to Apply

To apply, you must complete the application form below:

👉 https://forms.office.com/Pages/ResponsePage.aspx?id=1vP4gXYLl0m8Db6DOZBCzMkTmc78JO1PvIuM2WWhIcZUMlJOWTg0WVhOMkpMWDA0TjhVMVlGTkc0Qy4u

Applications submitted via LinkedIn message or email will not be considered.

Please be honest during this process. Lying will not get you the job.