Software Engineer

About us

Founded in 2020, the team at The Lookout Way set out to transform the delivery of in-home care by blending cutting-edge technology with deep industry insight. Born from firsthand experience with the challenges facing Aged Care providers, we built the only digital care management platform created by care, for care.

Our flagship platform, Lookout, is an all-in-one SaaS solution that empowers providers and their clients with the tools and visibility needed to deliver high-quality, profitable care. With a strong focus on intuitive design, it connects staff, care workers, and clients through personalised interfaces tailored to each user’s role.

About the Role

We’re looking for a passionate mid-level software engineer to build high-quality, scalable solutions that deliver real business impact. In this role, you’ll collaborate with a talented team to design, develop, and maintain robust systems, applying best practices in coding, architecture, and operational excellence. You’ll take ownership of features from concept to production, ensuring reliability, security, and performance, while continuously improving code quality and reducing technical debt. If you thrive on solving complex problems, sharing knowledge, and driving innovation, we’d love to hear from you!

Key Responsibilities include:

• Design, develop, and maintain high-quality, scalable software solutions that meet business needs.
• Collaborate with team members and stakeholders to deliver impactful features and resolve technical challenges.
• Apply best practices in coding, testing, and architecture to ensure reliability, security, and performance.
• Monitor and improve application health through observability, error detection, and performance metrics.
• Take ownership of production issues and contribute to reducing technical debt and improving scalability.
• Communicate progress, decisions, and blockers effectively with the Engineering Manager and project teams.
• Ensure compliance with company policies, security standards, and ethical business practices.

Do you have what it takes?

• Tertiary qualifications in computer science, information technology or software engineering (preferred, not required)
• 3 - 5 years experience in software development (preferred)
• Experience in the development of software solutions using Ruby on Rails, Javascript and PostgreSQL.
• Strong communication skills with the ability to collaborate effectively across technical and non-technical teams.
• Problem-solving mindset with the ability to analyse root causes, share solutions, and validate ideas using data.
• You've contributed as part of a team of engineers building features that delight customers
• Hungry to learn and grow as an engineer, deepening your understanding of technology and of how to build software in a team environment.
• Proactive in asking for help, sharing knowledge, and contributing to team learning and continuous improvement.
• Comfortable working in a fast-paced environment, balancing priorities, and making informed decisions.
• Commitment to building sustainable, scalable solutions that align with business goals and technical best practices.
• Unlimited working rights in Australia
• A successful National police check, or willingness to apply

What's in it for you?

The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting.

• A competitive salary package that will recognise your skills and experience.
• You will be working with a team of senior developers who can provide support and technical guidance to help grow and develop your skills.
• You’ll work remotely from anywhere in Australia as long as you have a stable internet connection and a comfortable setup. We do have offices throughout the country for face-to-face contact.
• Annual $500 health and well-being allowance to spend on anything contributing to your health and well-being away from work.
• On top of the standard 4 weeks of annual leave, after your second year, you will accumulate an additional day of annual leave each year you are with us. You will also have access to our Pandemic Leave policy and have the chance to purchase additional annual leave.
• Access to our employee assistance program, where you can receive free confidential and professional counselling.
• Parental leave benefits –All caregivers who are eligible for the government’s paid parental leave scheme will receive top-up wage payments. Additionally, primary caregivers will receive top-up superannuation payments for their first year of unpaid parental leave.
• Working for a company that has an employee engagement score that is 17% higher than the industry average, and 7% higher than the top 25% industry average (we are actually a great place to work).
• And… after 5 years of continuous service, you will receive a trip to Okinawa, Japan - the community that inspired the creation of Five Good Friends. Costs of your return economy airfare, 5 nights in hotel accommodation and airport transfers will be paid.

Find out more about The Lookout Way here: https://www.thelookoutway.com

How to Apply

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. Please include your CV and a cover letter in your application, telling us a bit about yourself and your suitability for this role within our organisation.

We respectfully request no communication from external agencies or recruiters.