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Customer Success Manager

License & ScaleSydney, New South Wales, Australia
Remote · AustraliaMid-Senior Level
Posted Sep 1012 views0 applied

About the role

Client Success Manager

Location: Remote — Australia-based, working Australian hours

Compensation: $4,000/mo base + performance bonus — OTE $8,000–$10,000/mo, DOE and demonstrated performance

What You'll Own
  • A portfolio of clients — you're their go-to person, start to finish
  • Onboarding that sets the tone right, and regular check-ins that keep clients on track toward their goals
  • Spotting risk early and fixing it before it becomes a cancellation
  • Retention and renewals — plus flagging upsell/referral opportunities when you see them
  • Clean, accurate CRM data — status, notes, health scores, renewal dates
  • Tight coordination with sales, delivery, and ops to get client issues solved fast
What Makes You a Fit
  • 1+ years in client success, account management, or customer support (agency/coaching/SaaS experience is a big plus)
  • Excellent written and spoken English
  • Self-starter — you own your book of clients without being micromanaged
  • Comfortable in a CRM (Close, GHL, or similar) and moving fast in a remote team
  • You read a health score and act on it — not just report it
Compensation

Base

$4,000/mo

OTE

$8,000–$10,000/mo (DOE + performance)

APPLY HERE:

https://cameronengland.typeform.com/to/qNx1r84A

Originally posted on LinkedIn. You apply directly with License & Scale. RemoteInAustralia.com never asks for payment to apply.
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