Salesforce Solution Architect

Company Description

Arcturious is an award-winning Salesforce Consulting and MuleSoft Partner specializing in delivering transformative strategy and technology solutions. Founded in 2020, Arcturious emphasizes resilience, adaptability, and empathy in its approach for customers, partners, and employees. Recognized with industry awards such as the 2022 Global Partner Innovations Award, the company has proven expertise, with over 70 Salesforce certifications among its professionals. Arcturious excels in implementing innovative solutions, from complex field service designs to customer portals and e-commerce, driving meaningful change and measurable results for clients. With a virtual-first approach, the team supports a global client base across diverse sectors, including sustainability, retail, telecom, and manufacturing.

Role Description

This is a full-time remote role for a Salesforce Solution Architect. The successful candidate will design and implement scalable Salesforce solutions aligned with clients' business requirements, ensuring successful integration across systems. Key responsibilities include leading the architectural design process, guiding teams during project delivery, and ensuring best practices are followed within Salesforce and related systems. The Salesforce Solution Architect will collaborate with cross-functional teams, evaluate business needs, and deliver efficient solutions to drive customer success.

Key ResponsibilitiesSolution & Technical Architecture

• Lead solution design and architecture for complex multi-cloud Salesforce implementations across Revenue Cloud, Field Service, Service Cloud, Experience Cloud, Platform, and Industry Clouds
• Provide technical governance and architectural oversight across multiple concurrent engagements
• Stay hands-on when required—prototyping, validating architecture decisions, and guiding development teams through complexity

Presales & Client Engagement

• Actively support presales, including scoping, solutioning, RFP responses, and live demos
• Participate in client discovery and advisory workshops, surfacing both business and technical drivers
• Translate customer needs into compelling solution architectures that balance innovation, pragmatism, and scalability

Project Leadership

• Lead engagements from an architectural and sometimes delivery point of view, working alongside or in place of a Project Manager where appropriate
• Shape and drive program structure, delivery cadence, and risk management
• Help ensure engagements are commercially sound, technically robust, and aligned with client value goals

Practice Development

• Contribute to defining and evolving Arcturious’ architectural best practices, reference architectures, and delivery methodologies
• Lead internal initiatives focused on new market opportunities, starting with Revenue Cloud and adjacent capabilities
• Play a key role in internal capability development, including evaluation of emerging technologies and accelerators (e.g. AI, Salesforce Einstein, Prompt Builder, OmniStudio)

Coaching & Mentorship

• Provide technical leadership, mentorship, and support to consultants and developers across projects
• Help shape career pathways, upskilling plans, and quality assurance across the team

Thought Leadership

• Represent Arcturious in the Salesforce ecosystem as a trusted thought leader, contributing to events, panels, or community discussions
• Author blogs, whitepapers, or POV pieces on topics such as multi-cloud architecture, Revenue Cloud, AI, or scalable design
• Help shape Arcturious’ public voice around innovation, delivery excellence, and the future of Salesforce-enabled transformation

Qualifications

• Expertise in Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Field Service
• Proficiency in designing and implementing complex field service solutions, customer/partner portals, and e-commerce platforms
• Extensive knowledge of integration tools, particularly MuleSoft, and experience in creating seamless system integrations
• Strong understanding of CRM strategy, technical solution architecture, and agile delivery methodologies
• Salesforce certifications such as Application Architect, System Architect, or Technical Architect are highly desirable
• Proven ability to lead cross-functional teams, manage client stakeholders, and deliver high-quality solutions
• Strong problem-solving skills, communication abilities, and organizational skills
• Knowledge of industry sectors like Sustainability, Consumer Goods, Retail, Telecommunications, and Manufacturing is an advantage