Live the Dash Travel logo

Travel Solutions Expert

Live the Dash Travel
Department:Customer Service
Type:REMOTE
Region:Australia
Location:Newcastle, New South Wales, Australia
Experience:Entry level
Estimated Salary:A$40,000 - A$60,000
Skills:
TRAVEL PLANNINGCUSTOMER SERVICESALESPROBLEM-SOLVINGCOMMUNICATIONTIME MANAGEMENTDIGITAL TOOLS
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Job Description

Posted on: August 17, 2025

We are looking for a resourceful and client-focused Travel Solutions Expert to join our remote team. In this role, you will serve as a trusted advisor, helping clients find the best travel solutions for their unique needs. Whether planning a romantic getaway, a family vacation, or a group adventure, your goal is to simplify the travel process and create unforgettable experiences. If you have a passion for travel, a problem-solving mindset, and love helping people, this is the perfect opportunity for you to work from anywhere while doing what you love! Key Responsibilities:Consult with Clients: Understand each client’s travel goals, preferences, and challenges to offer tailored travel recommendations. Design Solutions: Provide expert advice and design comprehensive travel packages that include accommodations, flights, transfers, excursions, and more. Booking Services: Manage all aspects of travel reservations using online booking tools and supplier systems. Support & Troubleshooting: Serve as a reliable point of contact for clients, offering support before, during, and after their trips. Maximize Value: Recommend upgrades, travel insurance, loyalty programs, and bundled offers to enhance the client’s experience and savings. Industry Knowledge: Keep up with travel regulations, promotions, supplier changes, and destination updates to provide timely and relevant solutions. Client Relationships: Build long-term relationships through exceptional service and follow-up, encouraging repeat business and referrals. Documentation: Maintain accurate booking records, payment details, and communication history. Qualifications:

  • Previous experience in travel, hospitality, sales, or customer service is a plus but not required.
  • Excellent problem-solving and communication skills.
  • Strong attention to detail and time management.
  • Tech-savvy and comfortable using booking systems and digital tools.
  • Able to work independently in a remote environment.
  • Passionate about travel and helping others navigate their journey with ease.
  • Bilingual is a bonus but not required.

Perks & Benefits:

  • 100% remote — work from home or on the go.
  • Flexible schedule — choose part-time or full-time.
  • Travel discounts, insider perks, and training opportunities.
  • No experience required — full support and mentorship provided.
Originally posted on LinkedIn

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