Salesforce Release and Environment Manager - South Bank, QLD

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!   The Salesforce Release and Environment Manager is responsible for ensuring the stability, quality, and predictability of all Salesforce changes delivered across the organisation. This role governs the end-to-end release lifecycle - from sandbox strategy and environment preparation, through deployment planning, testing coordination, and go-live readiness. It enables the business to deliver enhancements safely and efficiently while reducing production incidents, improving delivery velocity, and strengthening technology governance. This role is open to remote candidates. Day To Day

• Own and manage the end-to-end Salesforce release lifecycle across all brands and Salesforce orgs
• Define and maintain sandbox and environment strategies to support development, testing, and project work
• Plan, schedule, and coordinate releases, including feature deployments, patch updates, and hotfixes
• Govern version control, branching strategies, and CI/CD pipelines (e.g., Git, Gearset, Copado, or similar tooling)
• Ensure deployment readiness, including validation, conflict resolution, quality checks, and dependency alignment
• Work closely with developers, architects, and admins to prepare metadata and data deployments
• Coordinate system integration testing, UAT scheduling, and regression testing cycles
• Maintain a release calendar and communicate upcoming changes to all impacted teams
• Monitor and minimise production incidents related to releases, driving root-cause analysis and continuous improvement
• Maintain documentation of release processes, standards, and governance frameworks
• Support audit, compliance, and change-management requirements
• Ensure environments are refreshed, aligned, and kept in sync where required
• Manage access, data masking, and environment-specific configuration as needed
• Champion best-practice DevOps and release discipline across the business

RoleYou'll be perfect for the role if you have:

• 3–5 years experience working in a Salesforce ecosystem across multi-cloud environments
• Demonstrated experience managing Salesforce releases, deployments, or environment strategies
• Hands-on experience with CI/CD tooling, version control, and automated deployment practices
• Experience coordinating cross-functional teams across development, QA/testing, and business stakeholders
• Experience working in agile delivery environments with structured sprint planning and release cycles
• Prior exposure to enterprise-scale Salesforce environments, multiple sandboxes, and complex integration landscapes
• Experience in governance, change management, or risk mitigation related to enterprise software releases

What You Will Enjoy 🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd 👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability  🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others. ⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!  🧑‍💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.  🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages ♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events. 🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 🌞Mental Health: Support and Employee Assistance Program for staff and family 🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)  🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave 💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment Irreverence. Ownership. Egalitarianism.