A groundbreaking study from the University of Melbourne reveals that employers must treat workers with sensitivity and allow remote work options, as many have been "traumatised" by recent events. This research tracks the geographical work revolution in Australia and its impact on lives and relationships.
Lead researcher David Bissell emphasizes: "Companies can push, but workers can also walk. We heard repeatedly that WFH is now a retention issue. Employers who are rigid on location struggle more to hire and keep talent, especially outside CBDs."
The report, titled The Geographical Work Revolution: Navigating the future of working from home in Australia, states that this generation of workers has been deeply affected by changes like the Covid-19 pandemic, economic challenges, and post-Covid illnesses. It calls for prioritising employee wellbeing in the era of Industry 5.0, placing emotional and physical health at the forefront to foster resilience and productivity.
Based on a national survey of over 500 workers and 60 in-depth interviews across white-collar sectors, key findings include:
- WFH and hybrid work are now an expectation, not a perk.
- Workers see geographical flexibility as essential, often a "deal-breaker" for new roles.
- Commutes must be "earned", with office time reserved for collaboration and mentoring, not solitary work.
However, the shift has downsides: workplaces have become "dull", "awkward", and "more transactional", with disrupted everyday chats and less forgiving colleague relationships. Despite this, people are unwilling to give up remote work due to benefits like managing childcare, saving time from commutes, and reducing costs during the cost of living crisis.
The report urges workplaces to accommodate hybrid models, support younger staff for learning, and provide clear justification for office attendance to make in-office time more meaningful.


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