Operations & Executive Assistant (Fully Remote)

Company Description

Hi Tech Lockers is an Australian supplier of premium steel and custom locker solutions. They partner with trusted local manufacturers to deliver high quality, durable lockers to schools, government departments, emergency services and businesses nationwide.

As they continue to grow, they’re seeking a proactive and tech savvy Operations & Executive Assistant to become a key part of their business, streamlining operations, supporting communication workflows and assisting the leadership team as they scale.

This is a fully remote position, available on either a full-time (38 hours) or part time (flexible) basis. They’re open to creating the right arrangement for the right person.

As the directors are based in NSW, the successful candidate must be able to work in alignment with AEDT/AEST (east-coast) business hours.

Please note: Hi Tech Lockers closes over Christmas and will reopen on 12 January 2026.

The successful candidate will commence from 12 January 2026.What You'll Do

• Manage emails, phone calls and scheduling for the directors (via softphone app).
• Maintain and improve systems, workflows, and CRM records (Salesforce essential).
• Coordinate suppliers, clients and internal stakeholders to ensure projects and deliveries stay on schedule.
• Support quoting, track project progress, and prepare status updates.
• Assist in implementing new systems and automation tools to improve efficiency.
• Provide basic IT troubleshooting and general administrative support.
• Grow into responsibilities across bookkeeping, payroll and broader operational management.

About You

• Quick to learn, resourceful, and comfortable working independently in a fast-moving environment.
• Experienced in administration, operations, or executive support (ideally within B2B, manufacturing, logistics, or reseller environments).
• Highly organised, reliable, and confident operating in a remote setting.
• A strong communicator; professional, calm, and comfortable working with direct, fast paced managers.
• Competent with Salesforce and the Microsoft Office Suite.
• Tech-savvy and open to using AI or automation tools to streamline tasks.
• Able to manage multiple priorities and “wear many hats” as the business grows.
• Must have a reliable computer, internet connection and phone service, and be able to use a softphone and install required applications without close supervision.
• Bonus: experience in quoting, supplier coordination, bookkeeping or payroll.

Salary & Hours

• $70,000–$75,000 per annum + superannuation (full-time, 38 hours)
• Pro-rata for part-time arrangements, depending on hours worked.
• 100% remote with flexible working hours
• Start date: From 12 January 2026
• Annual Christmas shutdown 

How to ApplyPlease submit your resume and a cover letter addressing the following four questions:

Describe a time you managed a project where a supplier caused consistent delays and poor communication.

• What actions did you take to avoid further problems and ensure the client remained satisfied?

How do you handle taking feedback on performance from direct managers?

• What strategies do you use to maintain smooth communication and operations?

What methods do you use to track and communicate your daily progress in a remote work environment?Why do you believe you’re the right fit for this role, and what makes you unique?

We’re looking for someone who demonstrates initiative, resourcefulness and the ability to keep a growing business running smoothly; so use your cover letter to show us how you work, not just what you’ve done.

Applicants are encouraged to upload a resume that includes a cover letter as the first page

Applications close: Applications close at 11:59pm (AEDT) on 15 December 2025.