Sales, design and onboarding virtual assistant (contractor)

Please note: Applications will close by midday (AEST) Wednesday May 7. But we may hire sooner if we find the right person. We’re looking for Australia-based applicants only, please.

Hi there, David, Thea and Kirsty from 99content here.

We run Australia's leading social media and blog content service for mortgage brokers.

We've been operating for about eight years now, with business on the up-and-up throughout that time. 

And we’re still growing. Which means we need an extra set of hands to help us out.

That’s where you come in.

We’re after a reliable assistant to meet (online) with brokers who are interested in using our social media post and blog service.

Rest assured that all the systems for solid lead generation are in place. We get regular enquiries and referrals - we just need someone to give online demonstrations of our service, and if the broker is interested, help them get all set up.

Don't worry, we're not into hardcore "selling". 

We actually prefer to only work with brokers who would be a good fit for our service, so rather than going in with the hard sell, your role will be more about being personable, getting to know the broker and what they're after.

We're looking for someone Australia-based to help us:

• Meet with and vet leads (aka do a bit of internet snooping) to make sure they're a good fit for our business.
• If they're a good match, follow them up via email and/or phone.
• Find out which of our three services they're interested in, and then get the ball rolling on pitching to them.
• Design templates for new clients on Canva.
• Connect the new clients’ social media accounts (Facebook, Instagram, LinkedIn, Google My Business) and websites to our service.
• Maintain our internal client account records/notes so we know who is handling what and when.

We're looking for someone who:

• Learns quickly.
• Is punctual. 
• Is handy with designing social media templates on Canva.
• Has the initiative and confidence to reach out to warm leads.
• Can work 3-4 hours a day, 4-5 days a week (up to 15-20 hours per week total).
• Can manage multiple tasks and prospective clients.
• Is a good communicator and is highly responsive (during work hours).
• Has strong attention to detail.
• Works well with others. We have a team of six VAs who you’d be working with.

What we can offer:

• Flexible hours, all remote working.
• Excellent training. You will essentially be job-sharing with Kirsty, who has been working with us for the past 18 months and will show you all the ins and outs of the role.
• Experience working in a well-respected marketing business. Google ‘99content’ to see our reviews and what our clients think about us :) We were also a finalist last year in the MFAA awards for Best Support Service for mortgage brokers.
• An easy-to-sell product. We offer a free 2-month trial and all leads will be warm. We've got a great reputation in the industry and offer a service mortgage brokers want (they come to us, not the other way around).
• Responsiveness and general guidance, without micro-managing (we work with a team of six VAs, most of whom we've worked with for many years, so we get the balance right).
• $35 per hour.
• A $50 bonus for each sale more than nine sales that the team makes for the month (which we exceed almost every month - the monthly average over the past six months is 13).
• The opportunity to make this an ongoing arrangement that can expand around your strengths.

Please note that this role will initially start as a six-month trial with you as a paid contractor (virtual admin freelancer). But ideally, we are looking for someone to work with over the long term.

If you think you'd be a good fit, reach out and let us know why in a brief cover letter or direct message (or feel free to include why in the resume file you upload). A big part of this role is about initiative and reaching out to warm leads - so if you can DM me via LinkedIn, please do - that's who we primarily gave interviews to last time.

Please also include the word "Hooroo" in your sign off so that you meet the required ‘attention-to-detail’ part of the job ;)

Hooroo,

David, Thea and Kirsty