Travel by Tilly logo

Remote Holiday Coordinator

Travel by Tilly
Department:Customer Service
Type:REMOTE
Remote Region:Australia
Location:Australia
Experience:Entry level
Estimated Salary:A$50,000 - A$65,000
Skills:
CUSTOMER SERVICESALESMARKETINGCOMMUNICATIONNEGOTIATION
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Job Description

Posted on: January 9, 2025

Our agency is searching for a friendly and professional Holiday Coordinator to join our team. As an agent, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events. In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services. The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills. Roles & Responsibilities

  • Arrange travel for business and vacation customers
  • Determine customers’ needs and preferences, such as schedules and costs
  • Plan and arrange tour packages, excursions, and day trips
  • Find fare and schedule information
  • Calculate total travel costs
  • Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions
  • Tell clients what their trip will be like, including giving details on required documents, such as passports or visas
  • Give advice about local weather conditions, customs, and attractions
  • Make alternative booking arrangements if changes arise before or during the trip

Qualifications

  • Must be able to effectively communicate with clients (strong sales background a plus)
  • Must have internet access, laptop or desktop recommended but not required
  • Personal travel experience is a huge plus, however not required

Experience:

  • Customer Service: 1 year (Preferred)
  • Sales: 1 year (Preferred)
  • Marketing: 1 year (Preferred)

Benefits:

  • Travel Perks
  • Work from home
  • Training Provided
  • Flexible schedule
  • Full or part time available
  • IATA /IATAN & CLIA cards available after training

Pay Frequency: Bi weekly or Twice monthly This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture Stable -- traditional, stable, strong processes People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Powered by JazzHR qszmIgigBq

Originally posted on LinkedIn

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